Ground Handling Support

No matter what your operation requires, Euro Jet is committed to delivering the highest level of service at all our locations. In our core region of Central and Eastern Europe and Central Asia, Euro Jet is the only flight support company with its own network of on-the-ground local agents. This widespread multilingual team supports over 15,000 flights a year and provides an extensive array of services covering every aspect of the ground operation. Together with our 24/7 Operations Control Center, we are ready to assist anytime.

Diversion Planning and Assistance

Tailor-made for unavoidable situations such as a sick passenger, bad weather, or a maintenance issue, diversion planning and assistance is a unique Euro Jet service. Our team tracks and maintains data on hundreds of airports worldwide and can advise on the best diversion options based on your flight path. In the event of a diversion, we coordinate all necessary ground support services for you.

VIP Crew Lounges

Our 18 lounges and offices located across our core region offer a private space for crew to unwind or get some work done. Each lounge is equipped with comfortable seating, full workstations, and a selection of complimentary snacks and beverages. Euro Jet’s concierge staff are always on hand to assist customers with any request.

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Landing and Overflight Permits

Our 24/7 Operations Team provides expedited assistance with landing, slots, and overflight permits anywhere in the world. With up-to-date knowledge of local rules and regulations – even in challenging destinations – we can arrange last-minute permits and manage procedures requiring complex paperwork. We will also alert you to important requirements, necessary documents, and lead time.

Flight Planning

Our certified flight planners with 30+ years of experience are available 24/7 to support all your flight-planning requirements. We prepare the flight plan, provide a customized layout, coordinate any changes before departure, and monitor your flight en route. With global knowledge of specific regulations and access to our extensive airport database, our flight planners have you covered worldwide.

Jet Fuel

Thanks to our direct cooperation with fuel suppliers worldwide, we provide competitive industry pricing and can issue fuel releases at a moment's notice. Regardless of the volume, we ensure your aircraft receives priority refueling, with all payment arrangements handled in advance. Representatives from Euro Jet’s Fuel Department are always available to provide updated quotes and the best service options.

Prague Hangar

Euro Jet’s hangar facility in Prague, Czech Republic, offers a fully enclosed, heated space with 24-hour security, and dedicated areas such as a crew room and office space. We provide long-term storage options, special rates for extended rentals, and TowFLEXX equipment to ensure safe and efficient aircraft handling. Additional services, including aircraft cleaning, are also available to support your operational needs.

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Flight Riding

Flight Riding involves accompanying special charter flights – along with crew, passengers, and equipment – to destinations worldwide. Our experienced flight riders provide seamless support for even the most complex flight operations. From supervising check-in to assisting with boarding and deplaning and resolving any issues that may arise, Euro Jet’s Flight Rider is there to ensure a smooth and worry-free journey.

In-flight Catering

The quality and presentation of catering leave a lasting impression on every passenger. We carefully select our vendors to ensure all meals are prepared to the highest standards. In regions where VIP catering is not common, we work closely with our partners to guarantee that you always receive a premium product.

Crew Accommodation

Through our cooperation with leading booking platforms and locally contracted hotels, we are able to secure advantageous rates and preferential terms and conditions across the globe. Our dedicated manager handles all arrangements based on your requirements, taking care of every administrative step along the way. When selecting accommodation, we understand what aviation professionals need – from a practical location to reasonable cancellation terms.

Transportation

Whether you require a luxury Mercedes limousine, a minivan, or a charter coach, we can arrange transportation for both crew and passengers. We work with carefully selected transportation partners to ensure all vehicles meet the highest safety standards. At many of our busiest airports, dedicated Euro Jet ramp cars help ensure a fast and efficient ground operation.

Credit Available

Credit can be extended to qualifying customers at airports worldwide. We work closely with airports and other vendors to ensure that you not only avoid pre-payment but also receive the best possible pricing.